FAQ

 

If you have any questions in mind please check answers to some frequent questions below. We have explained few more on our process and payment page.

 

Pricing policy?
We understand that your project is unique and has it’s own importance. This is why we always keep our quality standard prior. We can ensure to give you best competitive pricing. However, there are many factors like the turnaround time, quality of the video rendering, Level of detail required in the project and number of renderings needed etc. These factors may change the project fee and we will let you know the final quote before we start working on the project.
What is your revision policy?
We offer a very flexible revision policy. Unlike other studios and competitors, we offer revisions included within your package. In the event you need additional or a unique revision that is not described within your final agreement, then you may easily add-on to your project at a low-negotiated price. Most of the time projects need 2-3 revisions and get finalized. We always recommend to provide clearly written/marked notes so we can make the revisions quickly.
What are your turn around times?
Our turn around times will vary on a project by project basis. Due to the fact that we have a full staff on hand , we are able to offer much quicker turn around time. Most of the projects, Like exterior renderings take 2-3 days to complete while other like complete house interior renderings can take up to a week. You can ask for work progress images, any time during the project.
What is your payment policy?

We offer many flexible payment options and policies. Our standard policy is to take a 50% deposit up front prior to any project start. Your final payment will be remitted after project delivery and approval. For large projects totaling over $2,500.00 USD we are able to offer milestone payments which effectively allow for a break up of the payments. Contact us to discuss more.

As of 2/25/2017 we currently these forms of payments:

  • Visa

  • Master Card

  • Discover

  • American Express

  • PayPal

  • Wire-transfer (For projects totaling over $1,000.00 USD)

Your payments are secure within our system. All payments are processed securely with world class protection from both Wave and PayPal. Your payments adhere to US standards in protection. We do not store any payment information.

What about NDA's and Non-Compete agreements? Are you able to sign them?
In regards to NDA’s, we are more than happy to sign non-disclosure agreements. We understand the importance of data or designs you are sending through. Most of our clients send us NDA and someone from our team go through it, sign it and send it back to you. Everything you send like CAD information / design or final product are kept safe here.
Do I qualify for a discount? How can I get a reduced project fee?
We have provided best competitive prices for the rendering services. However, if you are working with us for the first time, you get 20% discount on your first project no matter if its a small project or a large one. We also provide bulk project discounts, if you send us projects in set or on regular basis and your monthly spend exceeds over $3000 USD then you may qualify for a partnership discount. For more information please contact.
Can I bring existing work? What file types do you accept?
Yes, you are more than welcome to bring your existing projects and files over to us. We will happily assist you with the completion of your projects. In regard to file types, we accept many files outputted from the most popular software. This includes Maya, 3DS Max, FBX, OBJ, AutoCad, Photoshop, and more. If you need just a 3d model in 3ds max or sketchup format as a final product you are most welcome. If you have any further questions, please feel free to write us.
Any other questions?
We hope that our FAQ section has helped to create a better picture of overall workflow and policies. It’s our goal to make everything as transparent and easy to understand as possible. In case you have a question that is not listed on our FAQ, feel free to email us at support email

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Architectural Visualization & Rendering Services

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